At MamNana Adventures, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and other contact details that you provide when booking a tour, subscribing to our newsletter, or contacting us.
- Payment Information: When you make a booking, we collect payment details such as your credit card number, billing address, and other financial information necessary to process your transaction.
- Travel Information: Details about your travel plans, preferences, and special requests.
- Website Usage Data: We collect information about how you use our website, including your IP address, browser type, pages visited, and other data that helps us improve our site and services.
2. How We Use Your Information
We use your personal information for the following purposes:
- Booking and Reservations: To process and manage your bookings and reservations.
- Communication: To communicate with you about your trip, respond to inquiries, and provide customer support.
- Marketing: To send you promotional offers, newsletters, and updates about our services, if you have opted to receive such communications.
- Personalization: To tailor our services and offerings to better meet your preferences.
- Legal Compliance: To comply with legal obligations and protect our rights and interests.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information with trusted third parties, including:
- Service Providers: Partners who assist us in providing services, such as payment processors, travel service providers, and marketing agencies.
- Legal Authorities: When required by law, or to protect our rights, property, or safety, we may disclose your information to law enforcement or regulatory authorities.
4. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access Your Data: Request a copy of the personal information we hold about you.
- Correct Your Data: Update or correct any inaccuracies in your information.
- Delete Your Data: Request the deletion of your personal information, subject to legal requirements.
- Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
6. Cookies
Our website uses cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any external sites you visit.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.