Terms and Conditions

Your Agreement with MamNana Adventures

Welcome to MamNana Adventures! By using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By booking a tour or using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Booking and Payment

• Booking Confirmation: A booking is confirmed when you receive a written confirmation from MamNana Adventures and when the required deposit is received.
• Payment: Full payment is required prior to the commencement of your tour, as outlined in your booking confirmation. We accept various forms of payment, including credit cards and bank transfers. All payments must be made in the agreed currency.
• Deposits: A non-refundable deposit may be required to secure your booking. The amount will be specified during the booking process.
• Cancellations: Cancellations must be made in writing. Cancellation fees may apply based on the time of cancellation relative to your departure date, as outlined in our cancellation policy.

3. Pricing and Inclusions

• Pricing: All prices are quoted in [Insert Currency] and are subject to change without notice until a booking is confirmed. Prices include only those items specified in the itinerary.
• Inclusions: Your tour package includes accommodations, transportation, meals, and activities as specified in your itinerary. Any additional services or activities not mentioned in the itinerary are not included and may incur additional charges.
• Exclusions: Items such as visas, travel insurance, personal expenses, and optional excursions are not included unless expressly stated in the itinerary.

4. Changes and Cancellations

• Changes by You: If you wish to change your booking after confirmation, we will try to accommodate your request but cannot guarantee availability. Any changes may be subject to additional costs.
• Cancellations by You: If you cancel your tour, cancellation fees will apply based on the schedule outlined in your booking confirmation. We recommend purchasing travel insurance to cover any potential losses.
• Changes or Cancellations by Us: MamNana Adventures reserves the right to cancel or make changes to your tour due to circumstances beyond our control, such as natural disasters, political instability, or other force majeure events. In such cases, we will offer alternative arrangements or a refund, subject to availability.

5. Travel Insurance

We strongly recommend that all clients purchase comprehensive travel insurance that covers cancellations, medical expenses, personal liability, and loss of personal belongings. MamNana Adventures is not responsible for any costs incurred due to lack of insurance coverage.

6. Health and Safety

• Health Requirements: It is your responsibility to ensure that you are in good health and fit to participate in the activities included in your tour. Any pre-existing medical conditions must be disclosed to us at the time of booking.
• Safety: While we take every precaution to ensure your safety during the tour, participation in activities is at your own risk. MamNana Adventures is not liable for any injury, loss, or damage that may occur during your trip.

7. Visas and Travel Documents

You are responsible for obtaining and carrying all necessary travel documents, including passports, visas, and health certificates. MamNana Adventures is not liable for any delays, fines, or other consequences resulting from incomplete or incorrect documentation.

8. Conduct and Behavior

• Respectful Conduct: We expect all clients to conduct themselves in a respectful manner towards other travelers, staff, and local communities. Any behavior deemed inappropriate or harmful may result in the termination of your tour without a refund.
• Compliance with Laws: You must comply with all local laws and regulations during your tour. MamNana Adventures is not responsible for any legal issues or fines incurred by clients.

9. Liability and Disclaimers

• Limitation of Liability: MamNana Adventures is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services, including but not limited to loss of enjoyment, travel delays, or additional expenses.
• Force Majeure: We are not liable for any failure to perform our obligations due to events beyond our control, including but not limited to natural disasters, political unrest, or acts of terrorism.

10. Governing Law

These Terms and Conditions are governed by the laws of [Insert Country]. Any disputes arising from or relating to these terms shall be resolved in the courts of [Insert Country].

11. Changes to Terms and Conditions

MamNana Adventures reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.